1. About This Website
This website is operated by Andrej Klimo, Registered Therapeutic Counsellor (RTC), operating as Lantera Counselling, providing counselling services in Nanaimo, British Columbia and online across BC.
2. Not a Substitute for Professional Advice
Content on this website — including blog posts, FAQ answers, and general information about counselling approaches — is provided for general educational and informational purposes only. It is not a substitute for individualized professional counselling, medical advice, diagnosis, or treatment. Reading this website does not establish a therapeutic relationship between you and Andrej Klimo or Lantera Counselling. A therapeutic relationship begins only once a session has been formally booked and conducted.
3. Not a Substitute for Emergency Care
This website and our counselling services are not intended for use in a crisis or emergency. If you are experiencing a mental health emergency, are in crisis, or are having thoughts of harming yourself or others, please contact emergency services immediately by calling 911, or reach out to:
Vancouver Island Crisis Line: 1-888-494-3888
Vancouver Crisis Centre: 1-604-872-3311 (or 310-6789, no area code needed, elsewhere in BC)
9-8-8 Suicide Crisis Helpline (call or text)
4. Booking, Fees, and Cancellations
Session fees, booking procedures, and cancellation policies are outlined on our Services & Fees page. By booking a session, you agree to the terms set out there. We reserve the right to update fees and policies from time to time; the version in effect at the time of booking applies to that session.
5. Intellectual Property
All content on this website — including text, graphics, logos, and images — is the property of Lantera Counselling unless otherwise noted, and is protected by copyright law. You may not reproduce, distribute, or use this content for commercial purposes without our prior written permission. You’re welcome to share links to our content or quote brief excerpts with proper attribution.
6. External Links
This website may contain links to third-party websites (such as Arka Brotherhood or recommended books) for your convenience and information. We do not control and are not responsible for the content, privacy practices, or accuracy of external sites. Inclusion of a link does not imply endorsement of all content on that site.
7. Limitation of Liability
To the fullest extent permitted by law, Lantera Counselling and Andrej Klimo are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on its content. This website is provided “as is” without warranties of any kind, express or implied.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under British Columbia or Canadian law.
8. Governing Law
These Terms of Use are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
9. Changes to These Terms
We may update these Terms of Use from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated terms.
10. Contact Us
Questions about these Terms of Use can be directed to:
Andrej Klimo, RTC Lantera Counselling
[email protected]